Sunset from car

Culture, trust, and team effectiveness

Strengthen the way your team actually works together — building trust, clarity, and consistent behaviors that turn your values into everyday practice.

What this service helps you achieve

Because culture drifts in the small moments — how people meet, decide, and follow through when things are busy.

Roles: Clearer roles, decision rights, and expectations across cross-functional teams — and fewer gaps where work gets dropped.

Conflict: Healthier conflict and more honest conversations, grounded in shared agreements rather than personality clashes.

Alignment: Stronger cross-functional alignment, so teams pull in the same direction instead of competing for airtime or resources — even when priorities shift.

Trust: A trusted, accountable culture where people follow through, speak up, and do their best work.

How it works

1

Start: understand the system, not just the symptoms

We start with quick, honest conversations that reveal how work really happens — where trust slips, where roles blur, and where decisions stall. You get a grounded picture of the culture as it is, not as it’s written. From there, we pinpoint a few high-leverage shifts that will unlock the biggest gains.

2

Work inside the real work

Instead of the usual offsites, Rebecca works inside the day-to-day — joining leadership meetings, facilitating focused discussions, and helping teams tackle conversations they usually delay. She blends commercial sharpness with empathy so people speak plainly and stay outcome-focused. Together, you turn values into behaviors and craft simple agreements for how decisions are made and shared.

3

Embed new rhythms and reinforce

With agreements in place, we help you build light, repeatable rhythms — check-ins, retros, and simple feedback loops that keep trust and clarity alive. Small shifts in how you meet, decide, and follow through scale into real performance gains. Ongoing advisory support helps leaders hold the line and adapt as the organization grows.

Trust

Clarity

Consistency

Performance

Typical use cases

Values: Leadership groups who want their stated values to show up in everyday decisions, feedback, performance conversations, and hiring.
Cross-functional: Groups navigating fuzzy handoffs, unclear priorities, and gaps in ownership.
Reset: Teams coming out of a re-org, acquisition, or leadership change who need to reset expectations, trust, and ways of working.
Effectiveness: High-growth or hybrid teams where roles and communication norms have blurred, creating friction, back-channeling, and second-guessing.
Rebecca Leach

If these stories resonate with where you are now, it may be the right moment to explore support. Start a conversation about coaching and explore what could shift in your leadership, team, and organization. Get in touch

What clients say

Rebecca helped me define my role, communicate my value, and navigate cultural differences with much more confidence.

— Brenda, Infoblox

BMO
Industrial Plankton

Rebecca strengthened VP-level presence, accountability, and cross-functional leadership — becoming a trusted partner in building our leadership bench.

— David, Enable

FAQ

Which teams benefit most from this work?

This work is for teams who care about how it feels to work together, not just what gets delivered.

It’s best suited for executive teams, functional leadership groups, and cross-functional squads in high-growth organizations. It’s particularly valuable when there is strong intent but uneven follow-through — where people want to work well together, yet trust, clarity, or consistency have slipped as the organization has grown or changed.


What issues do these engagements typically address?

Engagements commonly focus on blurred roles and unclear decision rights, recurring friction between functions, and communication norms that no longer match the pace or complexity of the business.

We often work on rebuilding trust after periods of change, setting clearer expectations for accountability, improving how decisions are made and communicated, and creating healthier patterns for conflict and feedback.


How long does this work usually run?

Most culture and team development engagements run over 2–4 months, depending on team size and the depth of change you’re seeking. We typically start with a short diagnostic phase, followed by a series of focused sessions and check-ins woven into your existing meetings and rhythms, with the option of lighter-touch advisory to sustain new agreements.


How is this different from a culture program or offsite?

Traditional culture programs and offsites tend to be big, visible moments — heavy decks, broad statements, and temporary energy spikes that rarely change how work actually happens day to day.

This service is the opposite: it’s small-scale, embedded, and focused on the operational fabric of your team.

Instead of workshops, we work inside your existing meetings and rhythms, using targeted facilitation and ongoing advisory to shift behaviors, agreements, and decision habits over time, so culture change feels calm, grounded, and durable — less about slogans, more about how people consistently show up for each other and the work.